bajihouse Terms and Conditions

General Provisions and Definitions

These terms and conditions ("Terms") form a legal agreement between bajihouse ("Platform", "we", "us") and users of the platform ("User", "you", "your"). bajihouse provides online betting and gaming services in the Bangladesh market.

The following words and phrases are used with the meanings given below in these Terms:

1.1 Key Definitions

• "Platform" means the bajihouse website, mobile version, and all associated services.
• "Account" means a registered user's personal gaming account.
• "Deposit" means funds added to a user's account.
• "Withdrawal" means funds taken out of a user's account.
• "Bonus" means any promotional benefit or additional funds granted by the platform.
• "Real Money" means any bet or transaction conducted in actual Bangladeshi Taka (৳).

1.2 Applicability of the Terms

These terms apply to all products and services of bajihouse, including sports betting, live casino, slot games, fishing games, and other gaming categories. Additional terms may apply to specific products and will be noted on the relevant product page.

Eligibility and Account Registration

2.1 Age Requirement

Users must be at least 21 years old to participate on the bajihouse platform. This service is available only to those aged 21 and above. Use of the platform by minors is strictly prohibited and the account will be closed immediately.

2.2 Registration Process

Each individual may create only one account. During registration you must provide accurate and truthful information, which includes:

• Full legal name
• Correct date of birth
• Valid email address
• Active mobile number
• Current residential address

2.3 Identity Verification (KYC)

bajihouse reserves the right to conduct identity verification (Know Your Customer — KYC) at any time. Providing verification documents may be mandatory before processing withdrawal requests or when certain limits are exceeded. Required documents may include: National ID card (NID), passport, or driving licence.

Account Security and Responsibility

3.1 Password and Login Security

Keeping your account secure is your own responsibility. You must:

• Use a strong and unique password.
• Refrain from sharing your login details with anyone.
• Always log out after using your account.
• Notify us immediately of any unauthorised access.

3.2 Responsibility for Account Activity

You are fully responsible for all activity carried out from your account. bajihouse will not be held liable for unauthorised use of an account by a third party, unless it is proven that the incident occurred due to a flaw in the platform's own security systems.

3.3 Prohibition on Account Transfer

Transferring, selling, or leasing an account to any other person is strictly prohibited. If such activity is detected, the account will be permanently closed immediately.

Deposit and Withdrawal Policy

4.1 Deposit Rules

The minimum amount to deposit funds into bajihouse is ৳500. Deposits must be made through accepted payment methods. Accepted payment methods:

• bKash
• Nagad
• Rocket
• Upay
• Bank Transfer (including Dutch-Bangla, City, BRAC, Islami, Sonali Bank, and others)

Deposits are generally credited to your account instantly. If there is a delay due to a technical issue, please contact our support team.

4.2 Withdrawal Rules

The minimum withdrawal amount is ৳1,000. Processing a withdrawal request generally takes 15 minutes to 2 hours. The following conditions apply to withdrawals:

• Withdrawals will only be made to the same payment method used for the deposit.
• Large withdrawals may be delayed if KYC verification has not been completed.
• Withdrawals may be restricted if the wagering requirement on any active bonus has not been met.
• In cases of suspicious activity, withdrawals may be temporarily held pending investigation.

4.3 Currency

All transactions are conducted in Bangladeshi Taka (BDT / ৳). Any currency conversion fees charged by third-party payment gateways are the responsibility of the user.

Bonuses and Promotional Offers

5.1 Welcome Bonus

New members will receive a 120% bonus on their first deposit, up to a maximum of ৳10,000. The wagering requirement for this bonus is 10 times (10x). Examples:

• Deposit ৳1,000 → Bonus ৳1,200 → Total balance ৳2,200
• Deposit ৳18,000 → Bonus up to ৳10,000 → Total balance ৳28,000

5.2 General Bonus Terms

The following general conditions apply to all bonuses and promotional offers:

• Each bonus offer applies only once per user.
• Before withdrawing winnings earned from a bonus, the applicable wagering requirement must be completed.
• Placing bets on certain games using bonus funds may be restricted or excluded.
• Bets may only be placed with real money, not with bonus funds.
• If a bonus is not used within the applicable time limit, it will be cancelled automatically.

5.3 VIP Program

The bajihouse VIP program has five tiers, with cashback benefits at each tier:

• Bronze — up to 0.3% cashback per week
• Silver — up to 0.6% cashback per week
• Gold — up to 0.9% cashback per week
• Platinum — up to 1.2% cashback per week
• Diamond — up to 1.5% cashback per week

Users can advance to higher VIP tiers by staying regularly active on the platform. VIP benefits may change, and users will be informed if they do.

Gaming Rules and Fair Play

6.1 Gaming Policy

bajihouse is committed to ensuring a fair and transparent gaming environment. All games offered on our platform are operated by qualified software providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, JILI, and PG Soft, who ensure the fairness of their games.

6.2 Betting Restrictions

bajihouse reserves the right to set maximum and minimum bet limits on any game. Bets outside the set limits will not be accepted, and any bet that exceeds the limits due to a technical error will be considered void.

6.3 Technical Errors

If a game result is abnormal due to a technical error in the server or software, bajihouse reserves the right to cancel the relevant round and refund the stake. In such situations, the game provider's decision will be considered final.

6.4 Sports Betting Rules

Please keep the following in mind when placing bets in the sports betting section:

• If an event is cancelled, the stake will be refunded.
• bajihouse will not be held liable if a bet is affected by a loss of internet connection during live betting.
• If the result of an event changes due to match-fixing or other reasons, bajihouse reserves the right to review the outcome of the bet.
• For bets placed on BPL, IPL, T20 World Cup, ICC tournaments, and FIFA events, results will be determined in accordance with the rules of the relevant governing body.

Prohibited Activities

The following activities are strictly prohibited on the bajihouse platform:

7.1 Fraudulent Activities

• Abusing bonuses or using multiple accounts to gain bonus benefits.
• Playing games using artificial intelligence, bots, or automated software.
• Exploiting game glitches or vulnerabilities to gain an unfair advantage.
• Using arbitrage betting strategies to fulfill bonus conditions.

7.2 Money Laundering and Illegal Activities

• Using the platform for the purpose of money laundering.
• Depositing funds obtained from illegal sources.
• Conducting transactions using a third party's payment method (other than the user's own account).

Intellectual Property

All content displayed on the bajihouse website — logos, designs, graphics, text, software code, and databases — are the intellectual property of bajihouse or its respective licensors. Reproducing, distributing, modifying, or commercially using this content without prior written permission is strictly prohibited.

The intellectual property of game software providers belongs to their respective owners, and bajihouse operates those games solely under a license to use them.

Limitation of Liability

10.1 Service Provision

bajihouse is committed to providing the highest quality service. However, we will not be held liable in the following circumstances:

• Service disruption caused by technical issues, server downtime, or loss of internet connectivity.
• Transaction delays caused by issues with third-party payment providers.
• Unforeseen natural disasters or other force majeure events.
• Losses caused by issues with the user's own device or connection.

10.2 Limitation of Compensation

In any circumstance, bajihouse's liability shall be limited to a maximum of the principal amount of the relevant transaction. bajihouse will not provide compensation for indirect losses, loss of profit, or opportunity costs.

Responsible Gaming

bajihouse places the highest priority on responsible gaming. We believe that gaming is a form of entertainment and should not be considered a source of income.

12.1 Self-Control Tools

Users can use the following tools to manage their gaming activity:

• Setting deposit limits (daily, weekly, or monthly).
• Setting betting limits.
• Account self-exclusion for a set period of time.
• Requesting permanent self-exclusion.

12.2 Support Resources

If you are facing a gaming problem, seek help immediately. Contact professional counseling services in Bangladesh for support with gambling addiction.

For more details on responsible gaming, please visit our Responsible Gaming page.

Changes to Terms

bajihouse reserves the right to change, amend, or update these terms and conditions at any time. Registered users will be notified of significant changes via email or account notification.

Continuing to use the platform after any changes have been made will be considered as your acceptance of the revised terms and conditions. The latest version of the terms will always be available on this page, and the "Last Updated" date will be changed accordingly.