bajihouse Privacy Policy — Your Information Is Fully Protected

1 Definitions and Applicability

In this document, "bajihouse", "we", and "our" refer to the bajihouse platform and its operating entity. "You" and "user" refer to any person who uses our services through the bajihouse website, mobile application, or any other channel.

This Privacy Policy applies to all services provided by bajihouse, including sports betting, live casino, slot games, fishing games, and other gaming services. If you do not agree with this Policy, please refrain from using our platform.

2 Information We Collect

bajihouse collects various types of information. This information is used to manage your account, ensure secure transactions, and provide improved services.

2.1 Information You Provide Directly

Information you provide during registration and account verification:

• Full name and date of birth
• Email address
• Mobile number
• Residential address
• National ID or passport number (for KYC verification)
• Payment method details (bKash, Nagad, Rocket, Upay account numbers)

2.2 Automatically Collected Information

When you use our platform, the following information is collected automatically:

• IP address and device type
• Browser version and operating system
• Login time and location data
• Gaming history and betting activity
• Transaction details and amounts
• Cookies and session data

2.3 Information Received from Third Parties

In some cases, necessary information may also be obtained from payment processors or identity verification agencies. This information is collected only through lawful processes and with your consent.

3 Use of Information

bajihouse uses your information for the following purposes:

3.1 Service Delivery

• Creating and managing accounts
• Processing deposit and withdrawal transactions
• Providing bonuses and promotional offers
• Ensuring VIP tier benefits
• Providing customer support

3.2 Security and Fraud Prevention

• Ensuring account security
• Detecting and preventing suspicious activity
• Conducting necessary verification to prevent money laundering
• Fulfilling legal obligations

3.3 Platform Improvement

• Reviewing and improving the user experience
• Personalizing relevant promotions and offers
• Resolving technical issues

3.4 Communication

We may use your email address and mobile number to send you important account updates, transaction confirmations, and promotional messages. You may opt out of promotional communications at any time.

4 Data Security Measures

bajihouse uses internationally recognized security technology to protect your personal information. Our security measures include:

• 256-bit SSL encryption — for all data transfers
• Encrypted database storage — for stored information
• Two-Factor Authentication support
• Regular security audits and penetration testing
• Restricted staff access to data — on a need-to-know basis only
• Automatic alerts for suspicious login attempts

However, no method on the internet is one hundred percent secure. Even with our best efforts, we cannot guarantee complete security. You are also responsible for keeping your login credentials confidential.

5 Information Disclosure and Sharing Policy

bajihouse does not sell or rent your personal information to third parties. However, limited information may be shared in the following circumstances:

5.1 Service Providers

Minimum necessary information is shared with trusted third parties for payment processing, KYC verification, and technical support. All such partners operate under strict confidentiality agreements with us.

5.2 Legal Obligations

Information may be provided to authorities when required by court order, government directive, or lawful investigation. In such cases, we will only disclose information that is legally required.

5.3 Business Transfers

In the event of a company merger or acquisition, user information may be transferred. In such cases, you will be notified in advance and your rights will be protected.

6 Cookies Policy

The bajihouse website uses cookies and similar tracking technologies. Cookies are small data files stored on your device that help improve the functionality of our site.

6.1 Cookies We Use

• Essential Cookies: For basic site operations — the site will not function without these
• Functional Cookies: To remember your preferences and settings
• Analytics Cookies: To review site usage and improve services
• Security Cookies: To detect fraud and protect accounts

6.2 Cookie Controls

You can control or delete cookies through your browser settings. Please note that disabling cookies may limit some functionality of the site.

7 User Rights

As a bajihouse user, you have the following rights:

• Right to Access: The right to request a copy of any information we hold about you
• Right to Rectification: The right to have incorrect or incomplete information corrected
• Right to Erasure: The right to request deletion of your information under certain conditions
• Right to Restrict Processing: The right to request that data processing be limited in certain circumstances
• Right to Object: The right to object to the use of your information for specific purposes
• Right to Data Portability: The right to receive your information in a structured format

To exercise any of the above rights, email [email protected] or contact our 24/7 live chat. We will respond to your request within 30 business days.

8 Data Retention Period

How long your personal information is retained depends on the type of information and legal requirements.

• Account information: For the duration the account is active and a minimum of 5 years after it is closed
• Transaction records: A minimum of 7 years in accordance with financial regulations
• Communication records: Up to 3 years
• Log files and technical data: 12 months
• Marketing preferences: Until you opt out

Information may be retained beyond the periods above if required for legal obligations or dispute resolution.

9 Privacy of Minors

bajihouse is intended for users aged 21 and above only. We do not knowingly collect personal information from minors. Age verification during registration is mandatory.

If we become aware that information has been collected from a minor, we will immediately delete that information and close the account. If a parent or guardian believes their child has registered on our platform, please contact us without delay.

10 Third-Party Links and Services

The bajihouse platform may incorporate services from third-party payment gateways and game providers. These third parties have their own privacy policies for which bajihouse is not responsible.

When transacting through bKash, Nagad, Rocket, or Upay, the respective provider's own policies will apply. We recommend that you read the privacy policy of the relevant provider.

11 Policy Changes

bajihouse reserves the right to update this Privacy Policy at any time. If any significant changes are made, we will notify you by email or through a notice on the site.

If you continue using our platform after any changes, it will be assumed that you agree to the updated policy. You are advised to check this page regularly.

12 International Data Transfers

Our servers and technical infrastructure may be located in various countries. Your information may be transferred to and processed in those countries. In all such cases, we ensure that your information remains protected in accordance with this Policy.

For international data transfers, we follow standard contractual safeguards and work only with trusted partners.