🛡️ Safe and Responsible Gaming

bajihouse Responsible Gaming — Your protection is our priority

bajihouse believes gaming should be a source of enjoyment — never a source of stress. Our responsible gaming tools keep you in control at all times.

21+

This platform is for people aged 21 and above only.
Registration by minors is strictly prohibited.

Why is Responsible Gaming important?

Online gaming and betting is a form of entertainment — but it stays healthy only when you play within your limits. bajihouse always places responsible gaming at the highest priority. On our platform, you can set your own deposit limits, take a temporary break when needed, and opt for long-term self-exclusion. We believe every player is a mindful and responsible individual — and our role is to strengthen that awareness.

We ask every user in Bangladesh — set your budget before playing, keep a clear head, and if you ever face a problem, contact our support team without delay. Your family, work, and mental health are always more important than gaming.

Our Protection Tools

Set Deposit Limits

Set the maximum amount you can deposit per day, per week, or per month — entirely on your own terms. Once set, this limit takes effect immediately and can only be increased after a 48-hour delay.

Time-Out Feature

Use the time-out feature for a temporary break ranging from a few hours to a few weeks. During a time-out, your account will be temporarily closed for gaming.

Self-Exclusion

You can close your account for 6 months, 1 year, or permanently. During self-exclusion, no bonus offers will be sent, and any attempt to open a new account will not be approved.

Gaming History Review

View all your betting and deposit/withdrawal history at any time. Analyze your own spending patterns and make informed decisions as needed.

Reality-Check Reminder

At regular intervals, a reminder pop-up will appear to let you know how long you have been playing and how much you have spent.

24/7 Support Assistance

If you have any concerns about gaming, contact our Bengali live chat support at any time. Our team is always here for you.

Warning Signs of Problematic Gaming

If you notice any of the following signs, it means your gaming habits need reviewing. The first step toward responsible gaming is knowing yourself.

Financial Warning Signs

  • Repeatedly betting beyond your budget
  • Placing larger bets to recover losses
  • Using money set aside for essential expenses to gamble
  • Borrowing money from others to fund gaming

Behavioral Warning Signs

  • Being unable to stop gaming or repeatedly failing to do so
  • Hiding gaming activity from family and friends
  • Neglecting work, studies, or family responsibilities
  • Feeling restless or irritable when unable to game

How to Use Protection Tools?

01

Log in to your account

Log in to your bajihouse account and go to the profile section.

02

'Responsible Gaming' menu

Find the "Responsible Gaming" option in your account settings.

03

Set the limits you need

Choose from deposit limits, time-out, or self-exclusion — whatever you need.

04

Contact support

For any issue, speak directly with our support team via live chat.

Detailed Responsible Gaming Guidelines

Budget Management

Always set a specific budget before you start gaming — and commit firmly to not exceeding it. Remember, gaming is for entertainment, not a guaranteed way to earn money.

  • Decide in advance how much you will spend per session
  • Do not place more bets to chase losses after losing
  • Withdraw your winnings rather than putting them back into bets
  • Do not think of gaming as an alternative source of income

Time Management

Keep the time you spend on gaming limited. Playing for long stretches without a break reduces your ability to make good decisions and increases the chance of greater losses.

  • Decide how long you will play each day
  • Take regular breaks and step away
  • Do not play late at night or when you are tired
  • Keep the app's reminder feature turned on

Self-Exclusion Process

If you feel gaming is getting out of control, take self-exclusion. Making this decision shows real courage.

  • Choose a period of 6 months, 1 year, or permanent
  • Once active, it cannot be lifted before the period ends
  • No promotional emails will be sent during the exclusion period
  • The support team will assist you through the process if needed

Protection of Minors

bajihouse strictly does not serve anyone under the age of 21. Stay aware of how children and teenagers in your household use devices.

  • Never share your login details with anyone else
  • Keep devices secure and away from younger family members
  • Cooperate with the identity verification process
  • If you have any doubts, notify support right away

Golden Rules for Healthy Gaming

  • Always treat gaming as entertainment — not as a way to earn a living.
  • Only bet money that you can afford to lose without affecting your daily life.
  • Do not game while drinking or under emotional stress.
  • Take breaks from gaming and spend time with family, friends, and your hobbies.
  • Stay calm after a loss — do not place large bets driven by emotion.
  • Regularly review your gaming history and spending.
  • If someone you know is struggling, encourage them to seek help.
  • If in doubt, do not hesitate to talk to the support team.

Contact Us If You Need Help

Live Chat Support

Our Bengali live chat support is available 24 hours a day, 7 days a week. Share any gaming-related concerns — we will help you without judgment.

Email Support

Email us for any responsible gaming requests or for self-exclusion. We aim to respond promptly.

[email protected]

Frequently Asked Questions

bajihouse is only for people aged 21 and above. Identity is verified at the time of registration, and accounts for minors are not approved.

Log in to your account, go to profile settings, and set a daily, weekly, or monthly deposit limit from the "Responsible Gaming" option. Lowering a limit takes effect immediately, but increasing it requires a 48-hour waiting period.

It is not possible to reactivate your account before the self-exclusion period ends. Once the chosen period ends (such as 6 months or 1 year), you can contact support to request reopening your account. In the case of permanent exclusion, the account cannot be reopened.

A time-out is a temporary break — usually from a few hours to a few weeks. Once the period ends, the account becomes active automatically. Self-exclusion is a long-term or permanent step, taken when there is a serious problem with gaming.

First, contact our 24/7 live chat support — the team provides assistance in Bengali. You can also email us at [email protected]. Our team will help you set up self-exclusion or any other protection measures.

If a family member is struggling with a gaming problem, have an open conversation with them and encourage them to seek support. If you contact our support team, we can also guide family members. Talk to us about self-excluding their account on their behalf.

Enjoy safely — play responsibly at bajihouse

Use the responsible gaming tools and enjoy our extensive game collection. Check our FAQ for any questions.