Frequently Asked Questions
bajihouse FAQ — Answers to All Your Questions
From opening an account and depositing via bKash to claiming bonuses or placing cricket bets — you will find detailed answers to all your questions on this page.
bajihouse is a popular online gaming and betting platform in Bangladesh. New players and experienced bettors alike often have many questions. This FAQ page has been created to provide clear and straightforward answers to the most frequently asked questions about account registration, deposits and withdrawals via bKash or Nagad, bonus terms, game rules, and safe gaming. If you cannot find an answer, contact our 24/7 Bengali live chat support.
Account and Registration
To open an account at bajihouse, you need an active mobile number and a valid national ID card or passport number. The registration process is entirely online and usually takes just a few minutes. Providing accurate information for age verification is mandatory — keep in mind that this platform is for users aged 21 and above only.
No, under bajihouse rules each person may only open one account. Attempting to open multiple accounts may result in all accounts being suspended and any deposited funds being forfeited. This rule is strictly enforced to maintain a fair playing environment.
Click the "Forgot Password" option on the login page and an OTP will be sent to your registered mobile number. You can then set a new password using that code. The entire process takes just a few minutes. If you run into any trouble, contact bajihouse live chat support.
KYC (Know Your Customer) verification is required to ensure secure transactions and prevent fraud. Verification is completed by uploading a scanned copy of your NID or passport along with a selfie. Withdrawals may be delayed if verification is not completed, so it is best to finish KYC as soon as possible.
Deposits and Withdrawals
Deposits via bKash are generally instant — in most cases the balance is added to your bajihouse account within a few minutes. During peak banking server hours it may take up to 15–30 minutes. The minimum deposit amount is ৳500.
bajihouse currently supports deposits and withdrawals via bKash, Nagad, Rocket, Upay, and direct bank transfer. The minimum deposit amount across all methods is ৳500 and the minimum withdrawal amount is ৳1,000. These local payment methods are kept available with the convenience of Bangladeshi players in mind.
Withdrawals typically arrive via bKash, Nagad, or your chosen method within 15 minutes to 2 hours after the request is approved. For first-time withdrawals, having KYC verification completed speeds up the process.
bajihouse itself does not deduct any transaction fees. However, bKash or Nagad may apply their own transaction charges as set by the mobile banking operator. Bank transfers may also carry the bank's own service charge. Contact live chat for more details.
The daily transaction limit for Nagad is set by Nagad itself. For the latest information on the maximum limit on bajihouse's side, please contact our live chat support or check the instructions on the payment page.
Games and How to Play
To place bets on BPL or any cricket match at bajihouse, you need to have a balance in your account. Go to the cricket section, choose your preferred match, and place bets on various options before the match starts or while it is in progress via live betting. Winnings are added directly to your account based on the match result.
RTP, or Return to Player, is the theoretical percentage of total bets that a slot game returns to players on average over the long term. Games with a higher RTP generally pay out more frequently. However, RTP is a statistical average — each spin is independent and random. All games at bajihouse are powered by a certified Random Number Generator (RNG).
Yes, bajihouse is fully mobile-optimized. The site works smoothly on any Android or iOS smartphone browser. Slots, fishing games, live casino, and cricket betting — all features work fully on mobile as well.
bajihouse live casino features games from leading providers including Evolution Gaming and Ezugi. You can play live blackjack, live roulette, live baccarat, Sic Bo, and many other table games with professional dealers in real time. All tables are active 24 hours a day on Bangladesh time.
Aviator by Spribe is a crash-style game where a multiplier keeps increasing as a plane flies higher. If you "cash out" before the plane flies away, you win that multiplier on your bet. If you do not cash out before the plane crashes, your bet is lost. It is a game of skill and timing — set your bet amount carefully.
Bonuses and Promotions
New players who open an account at bajihouse can receive a welcome bonus of up to 120% on their first deposit, up to a maximum of ৳10,000. For example: deposit ৳1,000 and receive ৳1,200 in bonus, giving a total balance of ৳2,200. Make sure the bonus option is active at the time of your first deposit after opening your account.
The wagering requirement for the welcome bonus is 10x. This means you need to wager 10 times the bonus amount before winnings from the bonus can be withdrawn. For example: if you receive a ৳1,200 bonus, you must wager ৳12,000. The time limit for meeting this requirement and other details can be found on the terms and conditions page.
bajihouse's VIP program has 5 levels: Bronze, Silver, Gold, Platinum, and Diamond. Bronze members receive up to 0.3% weekly cashback, Silver 0.6%, Gold 0.9%, Platinum 1.2%, and Diamond members receive up to 1.5% weekly cashback. As you move to higher levels, you also gain access to exclusive offers and priority support.
Weekly cashback based on your VIP level is automatically credited to your bajihouse account every Monday. Cashback is calculated based on your net losses from the previous week. It is directly withdrawable and generally no additional wagering requirement applies.
bajihouse runs referral and special promotional bonuses from time to time. To find out whether a referral program is currently active and what its terms are, check the promotions page or ask via 24/7 live chat support.
Security and Responsible Gaming
bajihouse uses SSL encryption technology to keep all transactions and personal information secure. Your account information is never sold or transferred to third parties. All games are powered by a certified RNG to ensure fair play.
bajihouse prioritizes responsible gaming. You can set daily, weekly, or monthly deposit limits at any time. You can also use the Self-Exclusion option to temporarily block access to your account if you need a break. Visit our responsible gaming page for more details.
No. bajihouse is for users aged 21 and above only. Age verification is mandatory at the time of registration. If an account holder is found to be under 21, that account will be closed and any deposited funds may be returned.
Self-Exclusion is a feature that allows you to block access to your own account for a set period of time. It can be activated by personal choice or whenever needed. To apply for Self-Exclusion, contact our live chat support or send an email to [email protected].
bajihouse's 24/7 Bengali live chat support is available at any time. Go to the bottom of the site or the support section to start a live chat. To reach us by email, write to [email protected]. Our team works to respond quickly to any issues, technical errors, or complaints.
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